All systems operational

Refreshed

Components

Applicant tracking

Operational

May 18, 2022
Uptime 100.000 %
May 19, 2022
Uptime 100.000 %
May 20, 2022
Uptime 100.000 %
May 21, 2022
Uptime 100.000 %
May 22, 2022
Uptime 100.000 %
May 23, 2022
Uptime 100.000 %
May 24, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

Career pages

Operational

May 18, 2022
Uptime 100.000 %
May 19, 2022
Uptime 100.000 %
May 20, 2022
Uptime 100.000 %
May 21, 2022
Uptime 100.000 %
May 22, 2022
Uptime 100.000 %
May 23, 2022
Uptime 100.000 %
May 24, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

Customer API

Operational

Email Sync

Operational

ATS Incoming Webhooks

Operational

May 18, 2022
Uptime 100.000 %
May 19, 2022
Uptime 100.000 %
May 20, 2022
Uptime 100.000 %
May 21, 2022
Uptime 100.000 %
May 22, 2022
Uptime 100.000 %
May 23, 2022
Uptime 100.000 %
May 24, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

System metrics

Incident history

Database instability

Closed | Feb 01, 2022 | 00:00 GMT-08:00

Closed

Affected components

  • Applicant tracking
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Resolved | Jan 20, 2022 | 05:00 GMT-08:00

    The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.

  • Monitoring | Jan 19, 2022 | 15:25 GMT-08:00

    Replication issues were solved. We are monitoring the system.

  • Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00

    An issue with database replication was identified and it caused some availability issues for the primary database.
    The issue was identified and we are working to bring up the replication to all the stand-by servers again.

Degraded performance

Closed | Dec 22, 2021 | 23:59 GMT-08:00

AWS is stable again

Affected components

  • Applicant tracking
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Monitoring | Dec 22, 2021 | 04:16 GMT-08:00

    We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.

Degraded Performance

Closed | Dec 09, 2021 | 04:03 GMT-08:00

Closed

Affected components

  • Applicant tracking
  • Career pages

+Show history

  • Resolved | Oct 05, 2021 | 08:47 GMT-07:00

    Incident resolved. An issue on the internal app cache caused the incident.

  • Monitoring | Oct 05, 2021 | 05:39 GMT-07:00

    JobScore is facing degraded performance. The issue was already identified and a solution was deployed. We are currently monitoring.

System slowness

Closed | Oct 05, 2021 | 06:22 GMT-07:00

Closed

Affected components

  • Applicant tracking
  • Career pages

+Show history

  • Resolved | Jul 30, 2021 | 12:00 GMT-07:00

    Two issues were identified:
    Memory bloat caused by some heavy requests;
    Sudden increase of connections to the website;

    The service was restored and we will keep one eye on it.

  • Investigating | Jul 30, 2021 | 09:26 GMT-07:00

    We are aware of the system slowness and we are investigating to mitigate the issue.

JobScore slowness

Closed | Jul 06, 2021 | 11:10 GMT-07:00

Incident closed.

Affected components

  • Applicant tracking
  • Career pages

+Show history

  • Resolved | Jul 06, 2021 | 11:00 GMT-07:00

    The incident was resolved

  • Investigating | Jul 06, 2021 | 10:43 GMT-07:00

    Investigating the root issue.

  • Open | Jul 06, 2021 | 10:37 GMT-07:00

    We are aware of the system slowness. Web servers were restarted to restore the service.

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