All systems operational
Refreshed
Components
Applicant tracking
Operational
Uptime 100.000 % May 19, 2022
Uptime 100.000 % May 20, 2022
Uptime 100.000 % May 21, 2022
Uptime 100.000 % May 22, 2022
Uptime 100.000 % May 23, 2022
Uptime 100.000 % May 24, 2022
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Resolved | Jan 20, 2022 | 05:00 GMT-08:00
The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.
Monitoring | Jan 19, 2022 | 15:25 GMT-08:00
Replication issues were solved. We are monitoring the system.
Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00
An issue with database replication was identified and it caused some availability issues for the primary database.
The issue was identified and we are working to bring up the replication to all the stand-by servers again.
Monitoring | Dec 22, 2021 | 04:16 GMT-08:00
We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.
Resolved | Oct 05, 2021 | 08:47 GMT-07:00
Incident resolved. An issue on the internal app cache caused the incident.
Monitoring | Oct 05, 2021 | 05:39 GMT-07:00
JobScore is facing degraded performance. The issue was already identified and a solution was deployed. We are currently monitoring.
Resolved | Jul 30, 2021 | 12:00 GMT-07:00
Two issues were identified:
Memory bloat caused by some heavy requests;
Sudden increase of connections to the website;
The service was restored and we will keep one eye on it.
Investigating | Jul 30, 2021 | 09:26 GMT-07:00
We are aware of the system slowness and we are investigating to mitigate the issue.
Resolved | Jul 06, 2021 | 11:00 GMT-07:00
The incident was resolved
Investigating | Jul 06, 2021 | 10:43 GMT-07:00
Investigating the root issue.
Open | Jul 06, 2021 | 10:37 GMT-07:00
We are aware of the system slowness. Web servers were restarted to restore the service.
Career pages
Operational
Uptime 100.000 % May 19, 2022
Uptime 100.000 % May 20, 2022
Uptime 100.000 % May 21, 2022
Uptime 100.000 % May 22, 2022
Uptime 100.000 % May 23, 2022
Uptime 100.000 % May 24, 2022
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Resolved | Jan 20, 2022 | 05:00 GMT-08:00
The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.
Monitoring | Jan 19, 2022 | 15:25 GMT-08:00
Replication issues were solved. We are monitoring the system.
Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00
An issue with database replication was identified and it caused some availability issues for the primary database.
The issue was identified and we are working to bring up the replication to all the stand-by servers again.
Monitoring | Dec 22, 2021 | 04:16 GMT-08:00
We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.
Resolved | Oct 05, 2021 | 08:47 GMT-07:00
Incident resolved. An issue on the internal app cache caused the incident.
Monitoring | Oct 05, 2021 | 05:39 GMT-07:00
JobScore is facing degraded performance. The issue was already identified and a solution was deployed. We are currently monitoring.
Resolved | Jul 30, 2021 | 12:00 GMT-07:00
Two issues were identified:
Memory bloat caused by some heavy requests;
Sudden increase of connections to the website;
The service was restored and we will keep one eye on it.
Investigating | Jul 30, 2021 | 09:26 GMT-07:00
We are aware of the system slowness and we are investigating to mitigate the issue.
Resolved | Jul 06, 2021 | 11:00 GMT-07:00
The incident was resolved
Investigating | Jul 06, 2021 | 10:43 GMT-07:00
Investigating the root issue.
Open | Jul 06, 2021 | 10:37 GMT-07:00
We are aware of the system slowness. Web servers were restarted to restore the service.
Customer API
Operational
Incidents
Resolved | Jan 20, 2022 | 05:00 GMT-08:00
The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.
Monitoring | Jan 19, 2022 | 15:25 GMT-08:00
Replication issues were solved. We are monitoring the system.
Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00
An issue with database replication was identified and it caused some availability issues for the primary database.
The issue was identified and we are working to bring up the replication to all the stand-by servers again.
Monitoring | Dec 22, 2021 | 04:16 GMT-08:00
We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.
Email Sync
Operational
Incidents
Resolved | Jan 20, 2022 | 05:00 GMT-08:00
The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.
Monitoring | Jan 19, 2022 | 15:25 GMT-08:00
Replication issues were solved. We are monitoring the system.
Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00
An issue with database replication was identified and it caused some availability issues for the primary database.
The issue was identified and we are working to bring up the replication to all the stand-by servers again.
Monitoring | Dec 22, 2021 | 04:16 GMT-08:00
We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.
ATS Incoming Webhooks
Operational
Uptime 100.000 % May 19, 2022
Uptime 100.000 % May 20, 2022
Uptime 100.000 % May 21, 2022
Uptime 100.000 % May 22, 2022
Uptime 100.000 % May 23, 2022
Uptime 100.000 % May 24, 2022
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
System metrics
Incident history
Database instability
Closed | Feb 01, 2022 | 00:00 GMT-08:00
Closed
Affected components
- Applicant tracking
- Career pages
- Customer API
- Email Sync
-
Resolved | Jan 20, 2022 | 05:00 GMT-08:00
The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.
-
Monitoring | Jan 19, 2022 | 15:25 GMT-08:00
Replication issues were solved. We are monitoring the system.
-
Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00
An issue with database replication was identified and it caused some availability issues for the primary database.
The issue was identified and we are working to bring up the replication to all the stand-by servers again.
Degraded performance
Closed | Dec 22, 2021 | 23:59 GMT-08:00
AWS is stable again
Affected components
- Applicant tracking
- Career pages
- Customer API
- Email Sync
-
Monitoring | Dec 22, 2021 | 04:16 GMT-08:00
We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.
Degraded Performance
Closed | Dec 09, 2021 | 04:03 GMT-08:00
Closed
Affected components
- Applicant tracking
- Career pages
-
Resolved | Oct 05, 2021 | 08:47 GMT-07:00
Incident resolved. An issue on the internal app cache caused the incident.
-
Monitoring | Oct 05, 2021 | 05:39 GMT-07:00
JobScore is facing degraded performance. The issue was already identified and a solution was deployed. We are currently monitoring.
System slowness
Closed | Oct 05, 2021 | 06:22 GMT-07:00
Closed
Affected components
- Applicant tracking
- Career pages
-
Resolved | Jul 30, 2021 | 12:00 GMT-07:00
Two issues were identified:
Memory bloat caused by some heavy requests;
Sudden increase of connections to the website;
The service was restored and we will keep one eye on it. -
Investigating | Jul 30, 2021 | 09:26 GMT-07:00
We are aware of the system slowness and we are investigating to mitigate the issue.
JobScore slowness
Closed | Jul 06, 2021 | 11:10 GMT-07:00
Incident closed.
Affected components
- Applicant tracking
- Career pages
-
Resolved | Jul 06, 2021 | 11:00 GMT-07:00
The incident was resolved
-
Investigating | Jul 06, 2021 | 10:43 GMT-07:00
Investigating the root issue.
-
Open | Jul 06, 2021 | 10:37 GMT-07:00
We are aware of the system slowness. Web servers were restarted to restore the service.