All systems operational
Refreshed
Components
Applicant tracking
Operational
Uptime 100.000 % May 05, 2021
Uptime 100.000 % May 06, 2021
Uptime 100.000 % May 07, 2021
Uptime 100.000 % May 08, 2021
Uptime 100.000 % May 09, 2021
Uptime 100.000 % May 10, 2021
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Resolved | Apr 29, 2021 | 11:28 GMT-07:00
The issue was resolved.
Monitoring | Apr 29, 2021 | 10:42 GMT-07:00
JobScore servers were taking too long to load. We restarted the servers and now we are monitoring the system. Monitoring systems point to a possible memory leak.
Resolved | Sep 14, 2020 | 14:22 GMT-07:00
The incident was resolved. A memory leak caused downgraded performance in the servers and downtime for some users.
Monitoring | Sep 14, 2020 | 13:26 GMT-07:00
A fix was deployed and we are monitoring the services
Identified | Sep 14, 2020 | 12:30 GMT-07:00
We identified the issue and we're working on the solution.
Investigating | Sep 14, 2020 | 11:12 GMT-07:00
The servers were stabilized but we are still investigating the root cause.
Open | Sep 14, 2020 | 10:15 GMT-07:00
Jobscore ATS and careers page taking too long to load. We are aware of the issue and we are investigating the incident.
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Resolved | Mar 11, 2020 | 12:30 GMT-07:00
This issue affecting the site performance was resolved. If you're still experiencing issues, please reach out to our support team for further assistance.
Monitoring | Mar 11, 2020 | 11:43 GMT-07:00
A fix has been deployed and we are monitoring the results.
Identified | Mar 11, 2020 | 11:40 GMT-07:00
The issue has been identified. More updates will be provided as they become available.
Investigating | Mar 11, 2020 | 11:08 GMT-07:00
We are currently experiencing performance issues. We are investigating the issue and will provide updates as they are available.
Career pages
Operational
Uptime 100.000 % May 05, 2021
Uptime 100.000 % May 06, 2021
Uptime 100.000 % May 07, 2021
Uptime 100.000 % May 08, 2021
Uptime 100.000 % May 09, 2021
Uptime 100.000 % May 10, 2021
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Resolved | Apr 29, 2021 | 11:28 GMT-07:00
The issue was resolved.
Monitoring | Apr 29, 2021 | 10:42 GMT-07:00
JobScore servers were taking too long to load. We restarted the servers and now we are monitoring the system. Monitoring systems point to a possible memory leak.
Resolved | Sep 14, 2020 | 14:22 GMT-07:00
The incident was resolved. A memory leak caused downgraded performance in the servers and downtime for some users.
Monitoring | Sep 14, 2020 | 13:26 GMT-07:00
A fix was deployed and we are monitoring the services
Identified | Sep 14, 2020 | 12:30 GMT-07:00
We identified the issue and we're working on the solution.
Investigating | Sep 14, 2020 | 11:12 GMT-07:00
The servers were stabilized but we are still investigating the root cause.
Open | Sep 14, 2020 | 10:15 GMT-07:00
Jobscore ATS and careers page taking too long to load. We are aware of the issue and we are investigating the incident.
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Resolved | Mar 11, 2020 | 12:30 GMT-07:00
This issue affecting the site performance was resolved. If you're still experiencing issues, please reach out to our support team for further assistance.
Monitoring | Mar 11, 2020 | 11:43 GMT-07:00
A fix has been deployed and we are monitoring the results.
Identified | Mar 11, 2020 | 11:40 GMT-07:00
The issue has been identified. More updates will be provided as they become available.
Investigating | Mar 11, 2020 | 11:08 GMT-07:00
We are currently experiencing performance issues. We are investigating the issue and will provide updates as they are available.
Customer API
Operational
Incidents
Resolved | Apr 14, 2021 | 06:58 GMT-07:00
The incident was resolved
Monitoring | Apr 14, 2021 | 03:33 GMT-07:00
A major outage was caused by a misconfiguration on a third-party error tracking library.
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Email Sync
Operational
Incidents
Resolved | Jan 27, 2021 | 13:53 GMT-08:00
Incident resolved. The Email Sync systems are fully operational again with no delay
Monitoring | Jan 27, 2021 | 11:00 GMT-08:00
A delay was identified in the Email Sync systems. A network misconfiguration was responsible for blocking the connections between the Email Sync and the database.
The issue was fixed and it is being monitored.
System metrics
Incidents
Instability on our web servers
Closed | Apr 29, 2021 | 12:29 GMT-07:00
Incident closed
Affected components
- Applicant tracking
- Career pages
-
Resolved | Apr 29, 2021 | 11:28 GMT-07:00
The issue was resolved.
-
Monitoring | Apr 29, 2021 | 10:42 GMT-07:00
JobScore servers were taking too long to load. We restarted the servers and now we are monitoring the system. Monitoring systems point to a possible memory leak.
ATS API outage
Closed | Apr 14, 2021 | 09:43 GMT-07:00
Incident closed.
Affected components
- Customer API
-
Resolved | Apr 14, 2021 | 06:58 GMT-07:00
The incident was resolved
-
Monitoring | Apr 14, 2021 | 03:33 GMT-07:00
A major outage was caused by a misconfiguration on a third-party error tracking library.
Delay to process email messages
Closed | Apr 13, 2021 | 00:00 GMT-07:00
This incident was closed
Affected components
- Email Sync
-
Resolved | Jan 27, 2021 | 13:53 GMT-08:00
Incident resolved. The Email Sync systems are fully operational again with no delay
-
Monitoring | Jan 27, 2021 | 11:00 GMT-08:00
A delay was identified in the Email Sync systems. A network misconfiguration was responsible for blocking the connections between the Email Sync and the database.
The issue was fixed and it is being monitored.
Jobscore slowness
Closed | Sep 14, 2020 | 16:00 GMT-07:00
Resolved
Affected components
- Applicant tracking
- Career pages
-
Resolved | Sep 14, 2020 | 14:22 GMT-07:00
The incident was resolved. A memory leak caused downgraded performance in the servers and downtime for some users.
-
Monitoring | Sep 14, 2020 | 13:26 GMT-07:00
A fix was deployed and we are monitoring the services
-
Identified | Sep 14, 2020 | 12:30 GMT-07:00
We identified the issue and we're working on the solution.
-
Investigating | Sep 14, 2020 | 11:12 GMT-07:00
The servers were stabilized but we are still investigating the root cause.
-
Open | Sep 14, 2020 | 10:15 GMT-07:00
Jobscore ATS and careers page taking too long to load. We are aware of the issue and we are investigating the incident.
Cloudflare Outage
Closed | Jul 20, 2020 | 11:55 GMT-07:00
Resolved
Affected components
- Applicant tracking
- Career pages
- Customer API
-
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
-
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
-
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
-
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Incident on Mar 11th, 2020
Closed | Mar 11, 2020 | 12:31 GMT-07:00
Resolved
Affected components
- Applicant tracking
- Career pages
-
Resolved | Mar 11, 2020 | 12:30 GMT-07:00
This issue affecting the site performance was resolved. If you're still experiencing issues, please reach out to our support team for further assistance.
-
Monitoring | Mar 11, 2020 | 11:43 GMT-07:00
A fix has been deployed and we are monitoring the results.
-
Identified | Mar 11, 2020 | 11:40 GMT-07:00
The issue has been identified. More updates will be provided as they become available.
-
Investigating | Mar 11, 2020 | 11:08 GMT-07:00
We are currently experiencing performance issues. We are investigating the issue and will provide updates as they are available.