All systems operational

Refreshed

Components

Applicant tracking

Operational

Jun 17, 2025
Uptime 100.000 %
Jun 18, 2025
Uptime 100.000 %
Jun 19, 2025
Uptime 100.000 %
Jun 20, 2025
Uptime 98.231 %
Jun 21, 2025
Uptime 100.000 %
Jun 22, 2025
Uptime 100.000 %
Jun 23, 2025
Uptime 100.000 %

Uptime over the past 7 days 99.717 % uptime

Careers pages

Operational

Jun 17, 2025
Uptime 100.000 %
Jun 18, 2025
Uptime 100.000 %
Jun 19, 2025
Uptime 100.000 %
Jun 20, 2025
Uptime 99.646 %
Jun 21, 2025
Uptime 100.000 %
Jun 22, 2025
Uptime 100.000 %
Jun 23, 2025
Uptime 100.000 %

Uptime over the past 7 days 99.943 % uptime

Customer API

Operational

Email Sync

Operational

ATS Incoming Webhooks

Operational

Jun 17, 2025
Uptime 100.000 %
Jun 18, 2025
Uptime 100.000 %
Jun 19, 2025
Uptime 100.000 %
Jun 20, 2025
Uptime 100.000 %
Jun 21, 2025
Uptime 100.000 %
Jun 22, 2025
Uptime 100.000 %
Jun 23, 2025
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

System metrics

Incident history

Scoring System Slowness

Closed | Jun 20, 2025 | 12:28 GMT-07:00

Closed

Affected components

  • Applicant tracking

+Show history

  • Resolved | Jun 20, 2025 | 11:42 GMT-07:00

    The issue with the scoring system was resolved

  • Resolution in progress | Jun 20, 2025 | 05:03 GMT-07:00

    The scoring system in the candidate manager is presenting slowness for some accounts. The issue has already been identified, and the fix is currently in progress.

System Slowness

Closed | Jun 20, 2025 | 07:24 GMT-07:00

CLosed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Careers pages
  • Customer API
  • Email Sync

+Show history

  • Resolved | Sep 06, 2024 | 13:03 GMT-07:00

    The incident is resolved.

  • Monitoring | Sep 06, 2024 | 12:30 GMT-07:00

    Monitoring the situation

  • Waiting | Sep 06, 2024 | 12:22 GMT-07:00

    Checking if the fix has worked

  • Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00

    A fix was deployed. The system should be stabilizing

  • Identified | Sep 06, 2024 | 12:00 GMT-07:00

    System is slow due to several queries stuck in the database. The issue is already being handled

Database archiving issues

Closed | Aug 15, 2024 | 11:02 GMT-07:00

-

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Careers pages
  • Customer API

+Show history

  • Resolved | Aug 12, 2024 | 02:04 GMT-07:00

    Resolved

  • Monitoring | Aug 11, 2024 | 22:14 GMT-07:00

    The root cause was found and a fix was deployed. Monitoring

  • Resolution in progress | Aug 11, 2024 | 21:51 GMT-07:00

    The database is having issues with archiving the WAL files. We are working on a resolution.

Outbound emails not working

Closed | Aug 11, 2024 | 00:00 GMT-07:00

-

Affected components

  • Applicant tracking

+Show history

  • Resolved | Apr 04, 2024 | 04:54 GMT-07:00

    This incident is now resolved

  • Monitoring | Apr 03, 2024 | 22:51 GMT-07:00

    Emails are being delivered again. We appreciate your patience while we worked to restore the services.

  • Resolution in progress | Apr 03, 2024 | 07:41 GMT-07:00

    JobScore is facing issues with delivering emails. The resolution is already in progress.

    Accounts with the email sync feature enabled are not affected when exchanging emails with candidates. Only the platform notifications are affected.

JobScore web servers instability

Closed | Aug 11, 2024 | 00:00 GMT-07:00

-

Affected components

  • Applicant tracking
  • Careers pages
  • Customer API

+Show history

  • Resolved | Feb 28, 2024 | 03:51 GMT-08:00

    Incident resolved

  • Monitoring | Feb 28, 2024 | 03:13 GMT-08:00

    Monitoring

  • Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00

    The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.

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