All systems operational
Refreshed
Components
Applicant tracking
Operational
Uptime 100.000 % Jul 26, 2021
Uptime 100.000 % Jul 27, 2021
Uptime 100.000 % Jul 28, 2021
Uptime 100.000 % Jul 29, 2021
Uptime 100.000 % Jul 30, 2021
Uptime 99.419 % Jul 31, 2021
Uptime 100.000 %
Uptime over the past 7 days 99.905 % uptime
Incidents
System slowness
Resolved | Jul 30, 2021 | 12:00 GMT-07:00
Two issues were identified:
Memory bloat caused by some heavy requests;
Sudden increase of connections to the website;
The service was restored and we will keep one eye on it.
Investigating | Jul 30, 2021 | 09:26 GMT-07:00
We are aware of the system slowness and we are investigating to mitigate the issue.
Resolved | Jul 06, 2021 | 11:00 GMT-07:00
The incident was resolved
Investigating | Jul 06, 2021 | 10:43 GMT-07:00
Investigating the root issue.
Open | Jul 06, 2021 | 10:37 GMT-07:00
We are aware of the system slowness. Web servers were restarted to restore the service.
Resolved | May 28, 2021 | 10:30 GMT-07:00
The deadlock caused by the migration was resolved.
Monitoring | May 28, 2021 | 10:25 GMT-07:00
An issue happened while running database migrations for a deployment. Issue was resolved.
Resolved | Apr 29, 2021 | 11:28 GMT-07:00
The issue was resolved.
Monitoring | Apr 29, 2021 | 10:42 GMT-07:00
JobScore servers were taking too long to load. We restarted the servers and now we are monitoring the system. Monitoring systems point to a possible memory leak.
Resolved | Sep 14, 2020 | 14:22 GMT-07:00
The incident was resolved. A memory leak caused downgraded performance in the servers and downtime for some users.
Monitoring | Sep 14, 2020 | 13:26 GMT-07:00
A fix was deployed and we are monitoring the services
Identified | Sep 14, 2020 | 12:30 GMT-07:00
We identified the issue and we're working on the solution.
Investigating | Sep 14, 2020 | 11:12 GMT-07:00
The servers were stabilized but we are still investigating the root cause.
Open | Sep 14, 2020 | 10:15 GMT-07:00
Jobscore ATS and careers page taking too long to load. We are aware of the issue and we are investigating the incident.
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Resolved | Mar 11, 2020 | 12:30 GMT-07:00
This issue affecting the site performance was resolved. If you're still experiencing issues, please reach out to our support team for further assistance.
Monitoring | Mar 11, 2020 | 11:43 GMT-07:00
A fix has been deployed and we are monitoring the results.
Identified | Mar 11, 2020 | 11:40 GMT-07:00
The issue has been identified. More updates will be provided as they become available.
Investigating | Mar 11, 2020 | 11:08 GMT-07:00
We are currently experiencing performance issues. We are investigating the issue and will provide updates as they are available.
Career pages
Operational
Uptime 100.000 % Jul 26, 2021
Uptime 100.000 % Jul 27, 2021
Uptime 100.000 % Jul 28, 2021
Uptime 100.000 % Jul 29, 2021
Uptime 100.000 % Jul 30, 2021
Uptime 99.884 % Jul 31, 2021
Uptime 100.000 %
Uptime over the past 7 days 99.981 % uptime
Incidents
System slowness
Resolved | Jul 30, 2021 | 12:00 GMT-07:00
Two issues were identified:
Memory bloat caused by some heavy requests;
Sudden increase of connections to the website;
The service was restored and we will keep one eye on it.
Investigating | Jul 30, 2021 | 09:26 GMT-07:00
We are aware of the system slowness and we are investigating to mitigate the issue.
Resolved | Jul 06, 2021 | 11:00 GMT-07:00
The incident was resolved
Investigating | Jul 06, 2021 | 10:43 GMT-07:00
Investigating the root issue.
Open | Jul 06, 2021 | 10:37 GMT-07:00
We are aware of the system slowness. Web servers were restarted to restore the service.
Resolved | May 28, 2021 | 10:30 GMT-07:00
The deadlock caused by the migration was resolved.
Monitoring | May 28, 2021 | 10:25 GMT-07:00
An issue happened while running database migrations for a deployment. Issue was resolved.
Resolved | Apr 29, 2021 | 11:28 GMT-07:00
The issue was resolved.
Monitoring | Apr 29, 2021 | 10:42 GMT-07:00
JobScore servers were taking too long to load. We restarted the servers and now we are monitoring the system. Monitoring systems point to a possible memory leak.
Resolved | Sep 14, 2020 | 14:22 GMT-07:00
The incident was resolved. A memory leak caused downgraded performance in the servers and downtime for some users.
Monitoring | Sep 14, 2020 | 13:26 GMT-07:00
A fix was deployed and we are monitoring the services
Identified | Sep 14, 2020 | 12:30 GMT-07:00
We identified the issue and we're working on the solution.
Investigating | Sep 14, 2020 | 11:12 GMT-07:00
The servers were stabilized but we are still investigating the root cause.
Open | Sep 14, 2020 | 10:15 GMT-07:00
Jobscore ATS and careers page taking too long to load. We are aware of the issue and we are investigating the incident.
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Resolved | Mar 11, 2020 | 12:30 GMT-07:00
This issue affecting the site performance was resolved. If you're still experiencing issues, please reach out to our support team for further assistance.
Monitoring | Mar 11, 2020 | 11:43 GMT-07:00
A fix has been deployed and we are monitoring the results.
Identified | Mar 11, 2020 | 11:40 GMT-07:00
The issue has been identified. More updates will be provided as they become available.
Investigating | Mar 11, 2020 | 11:08 GMT-07:00
We are currently experiencing performance issues. We are investigating the issue and will provide updates as they are available.
Customer API
Operational
Incidents
Resolved | Apr 14, 2021 | 06:58 GMT-07:00
The incident was resolved
Monitoring | Apr 14, 2021 | 03:33 GMT-07:00
A major outage was caused by a misconfiguration on a third-party error tracking library.
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Email Sync
Operational
Incidents
Resolved | Jan 27, 2021 | 13:53 GMT-08:00
Incident resolved. The Email Sync systems are fully operational again with no delay
Monitoring | Jan 27, 2021 | 11:00 GMT-08:00
A delay was identified in the Email Sync systems. A network misconfiguration was responsible for blocking the connections between the Email Sync and the database.
The issue was fixed and it is being monitored.
System metrics
Incidents
System slowness
Resolved | Jul 30, 2021 | 12:00 GMT-07:00
Two issues were identified:
Memory bloat caused by some heavy requests;
Sudden increase of connections to the website;
The service was restored and we will keep one eye on it.
Affected components
- Applicant tracking
- Career pages
-
Investigating | Jul 30, 2021 | 09:26 GMT-07:00
We are aware of the system slowness and we are investigating to mitigate the issue.
JobScore slowness
Closed | Jul 06, 2021 | 11:10 GMT-07:00
Incident closed.
Affected components
- Applicant tracking
- Career pages
-
Resolved | Jul 06, 2021 | 11:00 GMT-07:00
The incident was resolved
-
Investigating | Jul 06, 2021 | 10:43 GMT-07:00
Investigating the root issue.
-
Open | Jul 06, 2021 | 10:37 GMT-07:00
We are aware of the system slowness. Web servers were restarted to restore the service.
JobScore went down
Closed | May 28, 2021 | 10:35 GMT-07:00
Issue is closed
Affected components
- Applicant tracking
- Career pages
-
Resolved | May 28, 2021 | 10:30 GMT-07:00
The deadlock caused by the migration was resolved.
-
Monitoring | May 28, 2021 | 10:25 GMT-07:00
An issue happened while running database migrations for a deployment. Issue was resolved.
Instability on our web servers
Closed | Apr 29, 2021 | 12:29 GMT-07:00
Incident closed
Affected components
- Applicant tracking
- Career pages
-
Resolved | Apr 29, 2021 | 11:28 GMT-07:00
The issue was resolved.
-
Monitoring | Apr 29, 2021 | 10:42 GMT-07:00
JobScore servers were taking too long to load. We restarted the servers and now we are monitoring the system. Monitoring systems point to a possible memory leak.
ATS API outage
Closed | Apr 14, 2021 | 09:43 GMT-07:00
Incident closed.
Affected components
- Customer API
-
Resolved | Apr 14, 2021 | 06:58 GMT-07:00
The incident was resolved
-
Monitoring | Apr 14, 2021 | 03:33 GMT-07:00
A major outage was caused by a misconfiguration on a third-party error tracking library.
Delay to process email messages
Closed | Apr 13, 2021 | 00:00 GMT-07:00
This incident was closed
Affected components
- Email Sync
-
Resolved | Jan 27, 2021 | 13:53 GMT-08:00
Incident resolved. The Email Sync systems are fully operational again with no delay
-
Monitoring | Jan 27, 2021 | 11:00 GMT-08:00
A delay was identified in the Email Sync systems. A network misconfiguration was responsible for blocking the connections between the Email Sync and the database.
The issue was fixed and it is being monitored.
Jobscore slowness
Closed | Sep 14, 2020 | 16:00 GMT-07:00
Resolved
Affected components
- Applicant tracking
- Career pages
-
Resolved | Sep 14, 2020 | 14:22 GMT-07:00
The incident was resolved. A memory leak caused downgraded performance in the servers and downtime for some users.
-
Monitoring | Sep 14, 2020 | 13:26 GMT-07:00
A fix was deployed and we are monitoring the services
-
Identified | Sep 14, 2020 | 12:30 GMT-07:00
We identified the issue and we're working on the solution.
-
Investigating | Sep 14, 2020 | 11:12 GMT-07:00
The servers were stabilized but we are still investigating the root cause.
-
Open | Sep 14, 2020 | 10:15 GMT-07:00
Jobscore ATS and careers page taking too long to load. We are aware of the issue and we are investigating the incident.
Cloudflare Outage
Closed | Jul 20, 2020 | 11:55 GMT-07:00
Resolved
Affected components
- Applicant tracking
- Career pages
- Customer API
-
Resolved | Jul 17, 2020 | 15:59 GMT-07:00
The incident was resolved
-
Monitoring | Jul 17, 2020 | 15:12 GMT-07:00
Cloudflare identified the issue and implemented a fix. We are monitoring systems until they are stable again.
-
Monitoring | Jul 17, 2020 | 14:41 GMT-07:00
Systems are still unstable but some users are being able to connect.
-
Open | Jul 17, 2020 | 14:32 GMT-07:00
Users are currently having trouble connecting to our apps due to an upstream internet issue.
Incident on Mar 11th, 2020
Closed | Mar 11, 2020 | 12:31 GMT-07:00
Resolved
Affected components
- Applicant tracking
- Career pages
-
Resolved | Mar 11, 2020 | 12:30 GMT-07:00
This issue affecting the site performance was resolved. If you're still experiencing issues, please reach out to our support team for further assistance.
-
Monitoring | Mar 11, 2020 | 11:43 GMT-07:00
A fix has been deployed and we are monitoring the results.
-
Identified | Mar 11, 2020 | 11:40 GMT-07:00
The issue has been identified. More updates will be provided as they become available.
-
Investigating | Mar 11, 2020 | 11:08 GMT-07:00
We are currently experiencing performance issues. We are investigating the issue and will provide updates as they are available.