All systems operational
Refreshed
Components
Applicant tracking
Operational
Uptime 100.000 % Jun 18, 2025
Uptime 100.000 % Jun 19, 2025
Uptime 100.000 % Jun 20, 2025
Uptime 98.231 % Jun 21, 2025
Uptime 100.000 % Jun 22, 2025
Uptime 100.000 % Jun 23, 2025
Uptime 100.000 %
Uptime over the past 7 days 99.717 % uptime
Incidents
Resolved | Jun 20, 2025 | 11:42 GMT-07:00
The issue with the scoring system was resolved
Resolution in progress | Jun 20, 2025 | 05:03 GMT-07:00
The scoring system in the candidate manager is presenting slowness for some accounts. The issue has already been identified, and the fix is currently in progress.
Resolved | Sep 06, 2024 | 13:03 GMT-07:00
The incident is resolved.
Monitoring | Sep 06, 2024 | 12:30 GMT-07:00
Monitoring the situation
Waiting | Sep 06, 2024 | 12:22 GMT-07:00
Checking if the fix has worked
Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00
A fix was deployed. The system should be stabilizing
Identified | Sep 06, 2024 | 12:00 GMT-07:00
System is slow due to several queries stuck in the database. The issue is already being handled
Resolved | Aug 12, 2024 | 02:04 GMT-07:00
Resolved
Monitoring | Aug 11, 2024 | 22:14 GMT-07:00
The root cause was found and a fix was deployed. Monitoring
Resolution in progress | Aug 11, 2024 | 21:51 GMT-07:00
The database is having issues with archiving the WAL files. We are working on a resolution.
Resolved | Apr 04, 2024 | 04:54 GMT-07:00
This incident is now resolved
Monitoring | Apr 03, 2024 | 22:51 GMT-07:00
Emails are being delivered again. We appreciate your patience while we worked to restore the services.
Resolution in progress | Apr 03, 2024 | 07:41 GMT-07:00
JobScore is facing issues with delivering emails. The resolution is already in progress.
Accounts with the email sync feature enabled are not affected when exchanging emails with candidates. Only the platform notifications are affected.
Resolved | Feb 28, 2024 | 03:51 GMT-08:00
Incident resolved
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
Careers pages
Operational
Uptime 100.000 % Jun 18, 2025
Uptime 100.000 % Jun 19, 2025
Uptime 100.000 % Jun 20, 2025
Uptime 99.646 % Jun 21, 2025
Uptime 100.000 % Jun 22, 2025
Uptime 100.000 % Jun 23, 2025
Uptime 100.000 %
Uptime over the past 7 days 99.943 % uptime
Incidents
Resolved | Sep 06, 2024 | 13:03 GMT-07:00
The incident is resolved.
Monitoring | Sep 06, 2024 | 12:30 GMT-07:00
Monitoring the situation
Waiting | Sep 06, 2024 | 12:22 GMT-07:00
Checking if the fix has worked
Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00
A fix was deployed. The system should be stabilizing
Identified | Sep 06, 2024 | 12:00 GMT-07:00
System is slow due to several queries stuck in the database. The issue is already being handled
Resolved | Aug 12, 2024 | 02:04 GMT-07:00
Resolved
Monitoring | Aug 11, 2024 | 22:14 GMT-07:00
The root cause was found and a fix was deployed. Monitoring
Resolution in progress | Aug 11, 2024 | 21:51 GMT-07:00
The database is having issues with archiving the WAL files. We are working on a resolution.
Resolved | Feb 28, 2024 | 03:51 GMT-08:00
Incident resolved
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
Customer API
Operational
Incidents
Resolved | Sep 06, 2024 | 13:03 GMT-07:00
The incident is resolved.
Monitoring | Sep 06, 2024 | 12:30 GMT-07:00
Monitoring the situation
Waiting | Sep 06, 2024 | 12:22 GMT-07:00
Checking if the fix has worked
Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00
A fix was deployed. The system should be stabilizing
Identified | Sep 06, 2024 | 12:00 GMT-07:00
System is slow due to several queries stuck in the database. The issue is already being handled
Resolved | Aug 12, 2024 | 02:04 GMT-07:00
Resolved
Monitoring | Aug 11, 2024 | 22:14 GMT-07:00
The root cause was found and a fix was deployed. Monitoring
Resolution in progress | Aug 11, 2024 | 21:51 GMT-07:00
The database is having issues with archiving the WAL files. We are working on a resolution.
Resolved | Feb 28, 2024 | 03:51 GMT-08:00
Incident resolved
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
Email Sync
Operational
Incidents
Resolved | Sep 06, 2024 | 13:03 GMT-07:00
The incident is resolved.
Monitoring | Sep 06, 2024 | 12:30 GMT-07:00
Monitoring the situation
Waiting | Sep 06, 2024 | 12:22 GMT-07:00
Checking if the fix has worked
Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00
A fix was deployed. The system should be stabilizing
Identified | Sep 06, 2024 | 12:00 GMT-07:00
System is slow due to several queries stuck in the database. The issue is already being handled
ATS Incoming Webhooks
Operational
Uptime 100.000 % Jun 18, 2025
Uptime 100.000 % Jun 19, 2025
Uptime 100.000 % Jun 20, 2025
Uptime 100.000 % Jun 21, 2025
Uptime 100.000 % Jun 22, 2025
Uptime 100.000 % Jun 23, 2025
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Resolved | Sep 06, 2024 | 13:03 GMT-07:00
The incident is resolved.
Monitoring | Sep 06, 2024 | 12:30 GMT-07:00
Monitoring the situation
Waiting | Sep 06, 2024 | 12:22 GMT-07:00
Checking if the fix has worked
Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00
A fix was deployed. The system should be stabilizing
Identified | Sep 06, 2024 | 12:00 GMT-07:00
System is slow due to several queries stuck in the database. The issue is already being handled
Resolved | Aug 12, 2024 | 02:04 GMT-07:00
Resolved
Monitoring | Aug 11, 2024 | 22:14 GMT-07:00
The root cause was found and a fix was deployed. Monitoring
Resolution in progress | Aug 11, 2024 | 21:51 GMT-07:00
The database is having issues with archiving the WAL files. We are working on a resolution.
System metrics
Incident history
Scoring System Slowness
Closed | Jun 20, 2025 | 12:28 GMT-07:00
Closed
Affected components
- Applicant tracking
-
Resolved | Jun 20, 2025 | 11:42 GMT-07:00
The issue with the scoring system was resolved
-
Resolution in progress | Jun 20, 2025 | 05:03 GMT-07:00
The scoring system in the candidate manager is presenting slowness for some accounts. The issue has already been identified, and the fix is currently in progress.
System Slowness
Closed | Jun 20, 2025 | 07:24 GMT-07:00
CLosed
Affected components
- Applicant tracking
- ATS Incoming Webhooks
- Careers pages
- Customer API
- Email Sync
-
Resolved | Sep 06, 2024 | 13:03 GMT-07:00
The incident is resolved.
-
Monitoring | Sep 06, 2024 | 12:30 GMT-07:00
Monitoring the situation
-
Waiting | Sep 06, 2024 | 12:22 GMT-07:00
Checking if the fix has worked
-
Resolution in progress | Sep 06, 2024 | 12:13 GMT-07:00
A fix was deployed. The system should be stabilizing
-
Identified | Sep 06, 2024 | 12:00 GMT-07:00
System is slow due to several queries stuck in the database. The issue is already being handled
Database archiving issues
Closed | Aug 15, 2024 | 11:02 GMT-07:00
-
Affected components
- Applicant tracking
- ATS Incoming Webhooks
- Careers pages
- Customer API
-
Resolved | Aug 12, 2024 | 02:04 GMT-07:00
Resolved
-
Monitoring | Aug 11, 2024 | 22:14 GMT-07:00
The root cause was found and a fix was deployed. Monitoring
-
Resolution in progress | Aug 11, 2024 | 21:51 GMT-07:00
The database is having issues with archiving the WAL files. We are working on a resolution.
Outbound emails not working
Closed | Aug 11, 2024 | 00:00 GMT-07:00
-
Affected components
- Applicant tracking
-
Resolved | Apr 04, 2024 | 04:54 GMT-07:00
This incident is now resolved
-
Monitoring | Apr 03, 2024 | 22:51 GMT-07:00
Emails are being delivered again. We appreciate your patience while we worked to restore the services.
-
Resolution in progress | Apr 03, 2024 | 07:41 GMT-07:00
JobScore is facing issues with delivering emails. The resolution is already in progress.
Accounts with the email sync feature enabled are not affected when exchanging emails with candidates. Only the platform notifications are affected.
JobScore web servers instability
Closed | Aug 11, 2024 | 00:00 GMT-07:00
-
Affected components
- Applicant tracking
- Careers pages
- Customer API
-
Resolved | Feb 28, 2024 | 03:51 GMT-08:00
Incident resolved
-
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
-
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.