All systems operational

Refreshed

Components

Applicant tracking

Operational

Nov 29, 2022
Uptime 100.000 %
Nov 30, 2022
Uptime 100.000 %
Dec 01, 2022
Uptime 100.000 %
Dec 02, 2022
Uptime 100.000 %
Dec 03, 2022
Uptime 100.000 %
Dec 04, 2022
Uptime 100.000 %
Dec 05, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

Career pages

Operational

Nov 29, 2022
Uptime 100.000 %
Nov 30, 2022
Uptime 100.000 %
Dec 01, 2022
Uptime 100.000 %
Dec 02, 2022
Uptime 100.000 %
Dec 03, 2022
Uptime 100.000 %
Dec 04, 2022
Uptime 100.000 %
Dec 05, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

Customer API

Operational

Email Sync

Operational

ATS Incoming Webhooks

Operational

Nov 29, 2022
Uptime 100.000 %
Nov 30, 2022
Uptime 100.000 %
Dec 01, 2022
Uptime 100.000 %
Dec 02, 2022
Uptime 100.000 %
Dec 03, 2022
Uptime 100.000 %
Dec 04, 2022
Uptime 100.000 %
Dec 05, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

System metrics

Incident history

Jobscore is down

Closed | Nov 19, 2022 | 06:19 GMT-08:00

Closed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Resolved | Nov 18, 2022 | 11:50 GMT-08:00

    Incident was resolved

  • Monitoring | Nov 18, 2022 | 11:18 GMT-08:00

    Services are running again. We are monitoring closely

  • Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00

    Bringing up the replica

JobScore went down

Closed | Nov 17, 2022 | 00:00 GMT-08:00

Incident closed

Affected components

  • Applicant tracking
  • Career pages

+Show history

  • Resolved | Nov 16, 2022 | 06:56 GMT-08:00

    The issue was resolved. We had a deep investigation and the antivirus was, in fact, working as intended. The downtime was related to the continuous profiling tool enabled earlier this week.

  • Monitoring | Nov 16, 2022 | 06:37 GMT-08:00

    The antivirus on the web servers was behaving weirdly and bloating the memory. We have fixed the issue and we are now monitoring

  • Investigating | Nov 16, 2022 | 06:13 GMT-08:00

    JobScore web servers are unresponsible. Investigating the issue.

Degraded performance

Closed | Oct 28, 2022 | 00:00 GMT-07:00

Closed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Resolved | Sep 24, 2022 | 00:03 GMT-07:00

    Incident was resolved.

  • Monitoring | Sep 23, 2022 | 17:23 GMT-07:00

    JobScore was facing a degraded performance due to delays in database replication. The issue was already solved and we are monitoring it.

High load on background jobs

Closed | Sep 22, 2022 | 00:00 GMT-07:00

Incident closed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Email Sync

+Show history

  • Resolved | Sep 19, 2022 | 15:30 GMT-07:00

    Systems are operating normally now. If you are still facing some issues contact the support.

  • Monitoring | Sep 19, 2022 | 04:00 GMT-07:00

    Background workers are under high load since the weekend due to an issue in the incoming webhooks. The issue was already resolved and we are monitoring the queues' output.
    Several operations are delayed.

Cloudflare service issues

Closed | Jun 21, 2022 | 04:49 GMT-07:00

Closed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Career pages
  • Customer API

+Show history

  • Resolved | Jun 21, 2022 | 02:00 GMT-07:00

    Issue was resolved

  • Monitoring | Jun 21, 2022 | 00:25 GMT-07:00

    Cloudflare has deployed a fix and they are monitoring the results

  • Open | Jun 20, 2022 | 23:31 GMT-07:00

    Cloudflare is facing service issues.
    For more information visit: https://www.cloudflarestatus.com/

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