Incident
High error rate/Degraded performance on JobScore
Closed | Feb 28, 2024 | 03:27 GMT-08:00
Closed
Affected components
- Applicant tracking
- ATS Incoming Webhooks
- Careers pages
- Customer API
- Email Sync
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.