All systems operational

Refreshed

Components

Applicant tracking

Operational

Sep 27, 2022
Uptime 100.000 %
Sep 28, 2022
Uptime 100.000 %
Sep 29, 2022
Uptime 100.000 %
Sep 30, 2022
Uptime 100.000 %
Oct 01, 2022
Uptime 100.000 %
Oct 02, 2022
Uptime 100.000 %
Oct 03, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

Career pages

Operational

Sep 27, 2022
Uptime 100.000 %
Sep 28, 2022
Uptime 100.000 %
Sep 29, 2022
Uptime 100.000 %
Sep 30, 2022
Uptime 100.000 %
Oct 01, 2022
Uptime 100.000 %
Oct 02, 2022
Uptime 100.000 %
Oct 03, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

Customer API

Operational

Email Sync

Operational

ATS Incoming Webhooks

Operational

Sep 27, 2022
Uptime 100.000 %
Sep 28, 2022
Uptime 100.000 %
Sep 29, 2022
Uptime 100.000 %
Sep 30, 2022
Uptime 100.000 %
Oct 01, 2022
Uptime 100.000 %
Oct 02, 2022
Uptime 100.000 %
Oct 03, 2022
Uptime 100.000 %

Uptime over the past 7 days 100.000 % uptime

System metrics

Incident history

Degraded performance

Resolved | Sep 24, 2022 | 00:03 GMT-07:00

Incident was resolved.

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Monitoring | Sep 23, 2022 | 17:23 GMT-07:00

    JobScore was facing a degraded performance due to delays in database replication. The issue was already solved and we are monitoring it.

High load on background jobs

Closed | Sep 22, 2022 | 00:00 GMT-07:00

Incident closed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Email Sync

+Show history

  • Resolved | Sep 19, 2022 | 15:30 GMT-07:00

    Systems are operating normally now. If you are still facing some issues contact the support.

  • Monitoring | Sep 19, 2022 | 04:00 GMT-07:00

    Background workers are under high load since the weekend due to an issue in the incoming webhooks. The issue was already resolved and we are monitoring the queues' output.
    Several operations are delayed.

Cloudflare service issues

Closed | Jun 21, 2022 | 04:49 GMT-07:00

Closed

Affected components

  • Applicant tracking
  • ATS Incoming Webhooks
  • Career pages
  • Customer API

+Show history

  • Resolved | Jun 21, 2022 | 02:00 GMT-07:00

    Issue was resolved

  • Monitoring | Jun 21, 2022 | 00:25 GMT-07:00

    Cloudflare has deployed a fix and they are monitoring the results

  • Open | Jun 20, 2022 | 23:31 GMT-07:00

    Cloudflare is facing service issues.
    For more information visit: https://www.cloudflarestatus.com/

Database instability

Closed | Feb 01, 2022 | 00:00 GMT-08:00

Closed

Affected components

  • Applicant tracking
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Resolved | Jan 20, 2022 | 05:00 GMT-08:00

    The incident was resolved. A misconfiguration on the database was duplicating the WAL files and, combined with several checkpoints being generated because of auto vacuum processes, starting filling up the server disk and compromised the replication to one of the standby servers.

  • Monitoring | Jan 19, 2022 | 15:25 GMT-08:00

    Replication issues were solved. We are monitoring the system.

  • Resolution in progress | Jan 19, 2022 | 13:19 GMT-08:00

    An issue with database replication was identified and it caused some availability issues for the primary database.
    The issue was identified and we are working to bring up the replication to all the stand-by servers again.

Degraded performance

Closed | Dec 22, 2021 | 23:59 GMT-08:00

AWS is stable again

Affected components

  • Applicant tracking
  • Career pages
  • Customer API
  • Email Sync

+Show history

  • Monitoring | Dec 22, 2021 | 04:16 GMT-08:00

    We notice some slowness on JobScore caused by AWS issues. We are monitoring and will post updates accordingly.

Degraded Performance

Closed | Dec 09, 2021 | 04:03 GMT-08:00

Closed

Affected components

  • Applicant tracking
  • Career pages

+Show history

  • Resolved | Oct 05, 2021 | 08:47 GMT-07:00

    Incident resolved. An issue on the internal app cache caused the incident.

  • Monitoring | Oct 05, 2021 | 05:39 GMT-07:00

    JobScore is facing degraded performance. The issue was already identified and a solution was deployed. We are currently monitoring.

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