Resolved | Jan 27, 2021 | 13:53 GMT-08:00
Incident resolved. The Email Sync systems are fully operational again with no delay
Monitoring | Jan 27, 2021 | 11:00 GMT-08:00
A delay was identified in the Email Sync systems. A network misconfiguration was responsible for blocking the connections between the Email Sync and the database.
The issue was fixed and it is being monitored.