All systems operational
Refreshed
Components
Applicant tracking
Operational
Uptime 100.000 % Apr 20, 2024
Uptime 100.000 % Apr 21, 2024
Uptime 100.000 % Apr 22, 2024
Uptime 100.000 % Apr 23, 2024
Uptime 100.000 % Apr 24, 2024
Uptime 100.000 % Apr 25, 2024
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Monitoring | Apr 03, 2024 | 22:51 GMT-07:00
Emails are being delivered again. We appreciate your patience while we worked to restore the services.
Resolution in progress | Apr 03, 2024 | 07:41 GMT-07:00
JobScore is facing issues with delivering emails. The resolution is already in progress.
Accounts with the email sync feature enabled are not affected when exchanging emails with candidates. Only the platform notifications are affected.
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.
Resolved | Jun 13, 2023 | 15:46 GMT-07:00
AWS issues were resolved. No more issues impacting JobScore.
Monitoring | Jun 13, 2023 | 13:11 GMT-07:00
JobScore has deployed a patch to reduce the impact of the issue. The autosave feature was disabled on all the forms, so customers can still use the application. Keep in mind that if you close the page without submitting it you may lose data.
AWS is still having issues and it may affect JobScore in other ways.
Monitoring | Jun 13, 2023 | 12:12 GMT-07:00
AWS has acknowledged it's having issues with AWS Lambda and the engineers are working on it.
Monitoring | Jun 13, 2023 | 11:54 GMT-07:00
AWS is reportedly returning elevated error rates on its services and that's affecting some JobScore services.
We are monitoring the situation but no official incident was declared by the AWS team yet.
Resolved | Jan 20, 2023 | 12:51 GMT-08:00
Issue resolved. Systems are working again.
Monitoring | Jan 20, 2023 | 12:42 GMT-08:00
A fix was deployed. We are monitoring it
Resolution in progress | Jan 20, 2023 | 12:11 GMT-08:00
A slowness was identified in JobScore and the fix is underway.
Resolved | Jan 18, 2023 | 10:50 GMT-08:00
JobScore is facing some instabilities. We're investigating.
Resolved | Nov 18, 2022 | 11:50 GMT-08:00
Incident was resolved
Monitoring | Nov 18, 2022 | 11:18 GMT-08:00
Services are running again. We are monitoring closely
Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00
Bringing up the replica
Careers pages
Operational
Uptime 100.000 % Apr 20, 2024
Uptime 100.000 % Apr 21, 2024
Uptime 100.000 % Apr 22, 2024
Uptime 100.000 % Apr 23, 2024
Uptime 100.000 % Apr 24, 2024
Uptime 100.000 % Apr 25, 2024
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.
Resolved | Jun 13, 2023 | 15:46 GMT-07:00
AWS issues were resolved. No more issues impacting JobScore.
Monitoring | Jun 13, 2023 | 13:11 GMT-07:00
JobScore has deployed a patch to reduce the impact of the issue. The autosave feature was disabled on all the forms, so customers can still use the application. Keep in mind that if you close the page without submitting it you may lose data.
AWS is still having issues and it may affect JobScore in other ways.
Monitoring | Jun 13, 2023 | 12:12 GMT-07:00
AWS has acknowledged it's having issues with AWS Lambda and the engineers are working on it.
Monitoring | Jun 13, 2023 | 11:54 GMT-07:00
AWS is reportedly returning elevated error rates on its services and that's affecting some JobScore services.
We are monitoring the situation but no official incident was declared by the AWS team yet.
Resolved | Jan 20, 2023 | 12:51 GMT-08:00
Issue resolved. Systems are working again.
Monitoring | Jan 20, 2023 | 12:42 GMT-08:00
A fix was deployed. We are monitoring it
Resolution in progress | Jan 20, 2023 | 12:11 GMT-08:00
A slowness was identified in JobScore and the fix is underway.
Resolved | Jan 18, 2023 | 10:50 GMT-08:00
JobScore is facing some instabilities. We're investigating.
Resolved | Nov 18, 2022 | 11:50 GMT-08:00
Incident was resolved
Monitoring | Nov 18, 2022 | 11:18 GMT-08:00
Services are running again. We are monitoring closely
Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00
Bringing up the replica
Customer API
Operational
Incidents
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.
Resolved | Jun 13, 2023 | 15:46 GMT-07:00
AWS issues were resolved. No more issues impacting JobScore.
Monitoring | Jun 13, 2023 | 13:11 GMT-07:00
JobScore has deployed a patch to reduce the impact of the issue. The autosave feature was disabled on all the forms, so customers can still use the application. Keep in mind that if you close the page without submitting it you may lose data.
AWS is still having issues and it may affect JobScore in other ways.
Monitoring | Jun 13, 2023 | 12:12 GMT-07:00
AWS has acknowledged it's having issues with AWS Lambda and the engineers are working on it.
Monitoring | Jun 13, 2023 | 11:54 GMT-07:00
AWS is reportedly returning elevated error rates on its services and that's affecting some JobScore services.
We are monitoring the situation but no official incident was declared by the AWS team yet.
Resolved | Nov 18, 2022 | 11:50 GMT-08:00
Incident was resolved
Monitoring | Nov 18, 2022 | 11:18 GMT-08:00
Services are running again. We are monitoring closely
Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00
Bringing up the replica
Email Sync
Operational
Incidents
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.
Resolved | Jun 13, 2023 | 15:46 GMT-07:00
AWS issues were resolved. No more issues impacting JobScore.
Monitoring | Jun 13, 2023 | 13:11 GMT-07:00
JobScore has deployed a patch to reduce the impact of the issue. The autosave feature was disabled on all the forms, so customers can still use the application. Keep in mind that if you close the page without submitting it you may lose data.
AWS is still having issues and it may affect JobScore in other ways.
Monitoring | Jun 13, 2023 | 12:12 GMT-07:00
AWS has acknowledged it's having issues with AWS Lambda and the engineers are working on it.
Monitoring | Jun 13, 2023 | 11:54 GMT-07:00
AWS is reportedly returning elevated error rates on its services and that's affecting some JobScore services.
We are monitoring the situation but no official incident was declared by the AWS team yet.
Resolved | Nov 18, 2022 | 11:50 GMT-08:00
Incident was resolved
Monitoring | Nov 18, 2022 | 11:18 GMT-08:00
Services are running again. We are monitoring closely
Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00
Bringing up the replica
ATS Incoming Webhooks
Operational
Uptime 100.000 % Apr 20, 2024
Uptime 100.000 % Apr 21, 2024
Uptime 100.000 % Apr 22, 2024
Uptime 100.000 % Apr 23, 2024
Uptime 100.000 % Apr 24, 2024
Uptime 100.000 % Apr 25, 2024
Uptime 100.000 %
Uptime over the past 7 days 100.000 % uptime
Incidents
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.
Resolved | Jun 13, 2023 | 15:46 GMT-07:00
AWS issues were resolved. No more issues impacting JobScore.
Monitoring | Jun 13, 2023 | 13:11 GMT-07:00
JobScore has deployed a patch to reduce the impact of the issue. The autosave feature was disabled on all the forms, so customers can still use the application. Keep in mind that if you close the page without submitting it you may lose data.
AWS is still having issues and it may affect JobScore in other ways.
Monitoring | Jun 13, 2023 | 12:12 GMT-07:00
AWS has acknowledged it's having issues with AWS Lambda and the engineers are working on it.
Monitoring | Jun 13, 2023 | 11:54 GMT-07:00
AWS is reportedly returning elevated error rates on its services and that's affecting some JobScore services.
We are monitoring the situation but no official incident was declared by the AWS team yet.
Resolved | Nov 18, 2022 | 11:50 GMT-08:00
Incident was resolved
Monitoring | Nov 18, 2022 | 11:18 GMT-08:00
Services are running again. We are monitoring closely
Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00
Bringing up the replica
System metrics
Incident history
Outbound emails not working
Resolved | Apr 04, 2024 | 04:54 GMT-07:00
This incident is now resolved
Affected components
- Applicant tracking
-
Monitoring | Apr 03, 2024 | 22:51 GMT-07:00
Emails are being delivered again. We appreciate your patience while we worked to restore the services.
-
Resolution in progress | Apr 03, 2024 | 07:41 GMT-07:00
JobScore is facing issues with delivering emails. The resolution is already in progress.
Accounts with the email sync feature enabled are not affected when exchanging emails with candidates. Only the platform notifications are affected.
JobScore web servers instability
Resolved | Feb 28, 2024 | 03:51 GMT-08:00
Incident resolved
Affected components
- Applicant tracking
- Careers pages
- Customer API
-
Monitoring | Feb 28, 2024 | 03:13 GMT-08:00
Monitoring
-
Resolution in progress | Feb 28, 2024 | 03:00 GMT-08:00
The web servers are at a high memory usage. It's related to the ruby upgrade we performed during the maintenance window last weekend.
High error rate/Degraded performance on JobScore
Closed | Feb 28, 2024 | 03:27 GMT-08:00
Closed
Affected components
- Applicant tracking
- ATS Incoming Webhooks
- Careers pages
- Customer API
- Email Sync
-
Resolved | Dec 21, 2023 | 11:52 GMT-08:00
Incident is resolved
-
Monitoring | Dec 21, 2023 | 11:07 GMT-08:00
JobScore database was not behaving properly and killing the connections prematurely. We had to change some configuration parameters and restart it to fix the issue.
We are currently monitoring the status.
Network Timeouts on AWS
Closed | Feb 27, 2024 | 00:00 GMT-08:00
Closed
Affected components
- Applicant tracking
- ATS Incoming Webhooks
- Careers pages
- Customer API
- Email Sync
-
Resolved | Jun 13, 2023 | 15:46 GMT-07:00
AWS issues were resolved. No more issues impacting JobScore.
-
Monitoring | Jun 13, 2023 | 13:11 GMT-07:00
JobScore has deployed a patch to reduce the impact of the issue. The autosave feature was disabled on all the forms, so customers can still use the application. Keep in mind that if you close the page without submitting it you may lose data.
AWS is still having issues and it may affect JobScore in other ways. -
Monitoring | Jun 13, 2023 | 12:12 GMT-07:00
AWS has acknowledged it's having issues with AWS Lambda and the engineers are working on it.
-
Monitoring | Jun 13, 2023 | 11:54 GMT-07:00
AWS is reportedly returning elevated error rates on its services and that's affecting some JobScore services.
We are monitoring the situation but no official incident was declared by the AWS team yet.
System Slowness
Closed | Jan 23, 2023 | 03:14 GMT-08:00
Incident Closed
Affected components
- Applicant tracking
- Careers pages
-
Resolved | Jan 20, 2023 | 12:51 GMT-08:00
Issue resolved. Systems are working again.
-
Monitoring | Jan 20, 2023 | 12:42 GMT-08:00
A fix was deployed. We are monitoring it
-
Resolution in progress | Jan 20, 2023 | 12:11 GMT-08:00
A slowness was identified in JobScore and the fix is underway.
JobScore instability
Closed | Jan 20, 2023 | 12:31 GMT-08:00
Closed
Affected components
- Applicant tracking
- Careers pages
-
Resolved | Jan 18, 2023 | 10:50 GMT-08:00
JobScore is facing some instabilities. We're investigating.
Jobscore is down
Closed | Nov 19, 2022 | 06:19 GMT-08:00
Closed
Affected components
- Applicant tracking
- ATS Incoming Webhooks
- Careers pages
- Customer API
- Email Sync
-
Resolved | Nov 18, 2022 | 11:50 GMT-08:00
Incident was resolved
-
Monitoring | Nov 18, 2022 | 11:18 GMT-08:00
Services are running again. We are monitoring closely
-
Resolution in progress | Nov 18, 2022 | 10:50 GMT-08:00
Bringing up the replica